PRIVACY POLICY

Raj's Classic Cut Barbershop ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, book an appointment online or by phone at (585) 284-9478, or visit our shop at 3675 W Henrietta Rd, Suite C, Rochester, NY 14623, and how we use and protect that information.

By using our website or services, you agree to the practices described here.

We only collect the information we genuinely need to serve you well:

• Booking details: your name, phone number, and (if you provide it) email address — used to confirm and manage your appointment.
• Service preferences: the service requested and, optionally, your preferred barber.
• Communications: messages you send us by phone, text, or email.
• Health-related notes: any allergies, sensitivities, or skin conditions you choose to share so we can provide a safe service.
• Payment information: processed at the shop by our point-of-sale provider. We do not store your full card number on our servers.
• Website usage data: basic, anonymized analytics such as page views, device type, and approximate region. This helps us understand which pages are useful.

Your information is used to:

• Schedule, confirm, reschedule, and remind you about appointments.
• Contact you if there is a change to your booking or to our hours.
• Maintain a basic client history (e.g., preferred haircut, prior barber) to give you a consistent experience.
• Improve our website and services.
• Comply with our legal and accounting obligations.

We do not sell your personal information. Ever.

Online appointments are powered by LineIQ. When you click "Book Now," you may be redirected to LineIQ's platform, where you submit your booking details directly to them so they can manage the schedule on our behalf.

LineIQ acts as our booking processor. Their handling of your information is governed by their own privacy policy. We encourage you to review it on their website.

Our website uses a small number of cookies and similar technologies for essential functionality (such as remembering whether you closed a banner) and basic analytics. Analytics are aggregated and do not identify you individually.

You can disable cookies in your browser settings. Most of the site will continue to work normally without them.

If you provide a phone number or email, we may use it to send you appointment confirmations, reminders, or occasional updates about the shop. Standard message and data rates may apply for SMS.

You can opt out of marketing messages at any time by replying STOP to a text, clicking unsubscribe in an email, or simply asking us in person. Transactional messages (e.g., a same-day appointment change) may still be sent because they are necessary to provide the service.

We share your information only with:

• Service providers we rely on to run the business — for example, LineIQ for booking and our payment processor for in-shop transactions. These providers are only permitted to use your information to perform their service for us.
• Authorities when required by law, subpoena, or to protect the rights, property, or safety of our staff, clients, or business.

We never rent, sell, or trade your information to third parties for their own marketing.

We keep client booking and service records for as long as you remain an active client and for a reasonable period afterward to support your continued service history, accounting, and any legal obligations. You can ask us to delete your record at any time (see Section 10).

We take reasonable steps to protect your information against loss, misuse, and unauthorized access. However, no system is 100% secure. If you ever believe your information has been compromised, please contact us immediately at (585) 284-9478.

Depending on your state of residence, you may have the right to:

• Know what personal information we hold about you.
• Request a copy of that information.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to any legal record-keeping obligations.
• Opt out of marketing communications.

To exercise any of these rights, call us at (585) 284-9478 or speak with us in the shop. We will verify your identity and respond within a reasonable time.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 online. Bookings for minors must be made by a parent or guardian.

We sometimes photograph haircuts and styles for our portfolio, social media, or website. If you would prefer not to be photographed, simply tell your barber — there will be no issue. If a photo of you has already been posted and you would like it removed, contact us and we will take it down.

Our website may link to third-party sites (for example, our Google Maps location or LineIQ booking page). We are not responsible for the privacy practices of those sites. Please review their policies before submitting any information.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on this page.

Questions, requests, or concerns about your privacy? We are easy to reach.

Raj's Classic Cut Barbershop

3675 W Henrietta Rd, Suite C

Rochester, NY 14623

Phone: (585) 284-9478